AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 186)

Chapter 14: Out Call Routing Configuration
170 MaxCS 7.5 Administration Manual
Deleting Dialing Patterns
Select the pattern you want to delete, and click the Delete button.
Dialing Pattern Configuration Tips
• If a dialing pattern has multiple routes assigned to it, the system will try to use the first route configured to
process the call that has this dialing pattern. If the first route is busy or not in service, the system will use
the second route, and so on.
• If a dialing pattern requires the system to add or remove digits, a route with digit manipulation configuration
needs to be set up correctly. This means that you may need to have the same group of trunks belong to
different routes. Each route may have a different digit manipulation rule.
• If you are using dialing pattern to restrict outgoing calls, you need to be aware of the following system
implementations:
• The system first checks to see if the number is blocked for this extension (a setting in the Extension
Configuration window, Restriction tab).
• The system then checks the System Configuration Call Restriction tab settings to see if this number
is blocked by the system.
• The system then checks the Dialing Pattern configuration, and if a specific number or pattern is not
blocked, the system will dial the number through a proper route.
In other words, if extension and system call restrictions are not blocking a number or pattern, you can use
Out Call Routing to build restriction rules to block numbers or patterns.
Configuration Example – Solving 10-digit Dialing
Situation : Company ABC located in Dallas, area code 214, has one PRI circuit from the local carrier. Both 214
and 972 area codes are local 10-digit dialing area codes. The carrier will reject the call if the system dials 1214
or 1972 when dialing a local call.
Configuration Steps:
1.
Create a route to include all the T1 channels.