AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 352)

Managing Domain Users
336 MaxCS 7.5 Administration Manual
Relocating a Global Extension for an AltiGen IP Phone
The administrator can relocate a global extension from one system to another. In addition, a user may be al-
lowed to relocate a global extension by using the feature code #27. To allow a user to use this feature, check
the appropriate check box in the Relocation panel on the Resolve tab. The behavior of this feature differs, de-
pending on whether an analog or an AltiGen IP phone is being used. (See page 337.)
Note: The check box is available only if a global extension is selected and that extension has no conflict.
User can relocate
extension, if
checked
Admin can always
relocate extension
When a global extension (extension 1001, in this example) is moved from site A to site B, this is what happens:
• The following configurations are replicated from site A to site B:
• First Name
• Last Name
• Password
• Extension Number
• DID Number
• Dial by Name
• Disable Mailbox option (Extension Configuration, Mail Management tab)
• Site A marks extension 1001 as removed and adds it to a Relocated Extension List (REL). The
configuration of extension 1001 is still remembered in site A, even though it appears to be removed.
• Site B creates extension 1001. If extension 1001 is found in site B’s REL, the extension 1001 will be re-
stored in site B. However, the fields listed above will be overwritten with the settings of site A’s extension
1001. If extension 1001 is not found in site B’s REL, a new extension 1001 will be created in site B. The
fields listed above will be set with site A’s extension 1001 settings. The remaining fields of extension 1001
in site B are set with default values.
For the administrator to relocate a global extension,
1.
Select the extension in the User list. The Relocation panel shows where the extension is located.
2. From the To box, select a different system for the extension.
3. To move the extension’s voice mail along with the extension, check the Relocate VM check box. Then
select either Relocate VM Now or Relocate VM after x hour(s).
Note: Because moving the voice mail requires network bandwidth, you may want it to move when system
usage is low. The first time the voice mail is moved to a specific location, it can take hours for all
the voice mails to be moved. Thereafter, only new voice mails are moved (because the old ones
are still there, backed up), so subsequent moves take a shorter time.
VM files are transferred by HTTP protocol using TCP port 10043. The administrator can configure the
firewall/router to limit the bandwidth on port 10043, so that the voice mail transferring will not impact the
voice quality over IP.