AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 370)

Chapter 28: Microsoft Exchange Integration
354 MaxCS 7.5 Administration Manual
the E-mail Name field contains alphanumeric characters only and does not contain other characters such
as spaces ( ) or periods ( . ).
Figure 201. Assigning the Exchange Integration license to a user
Note: Each user needs to access their mailbox once via an e-mail client (Outlook, Outlook Express, Outlook
Web Access) before synchronization will start working for that user.
This is all you need to do if you selected the Synchronize with Exchange option in the Voice Mail
Configuration Screen. If necessary, see “Testing for Synchronization” on page 364 and “Troubleshooting Tips”
on page 365.
Extra Steps for Bridged Access and Native VM Integration
In addition to the steps given thus far in this chapter, follow these additional steps for Bridged Access and
Native VM integrations.
1.
Create a dial plan in Exchange. In the Exchange Management Console, go to Organization
Configuration > Unified Messaging
, and click New UM Dial Plan.
The digit length you
enter must match
the digit length of
extensions in
MAXCS
Figure 202. Creating a new UM dial plan. In this example, the name of the dial plan is “LeslieXiaSS”.
2. Enter a name for the dial plan and length of extension numbers. The digit length must be the same as the
extension number length in MAXCS. Then click New.
When you create a dial plan, a default UM Mailbox Policy is created automatically and associated with the
dial plan (see Figure 203).