AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 58)

Chapter 3: Getting Around MaxAdministrator
42 MaxCS 7.5 Administration Manual
• Bytes Sent/Received – The total size (in bytes) of all voice packets sent and received
• Network Packet Loss – The number of voice packets that have been lost due to prolonged delays,
network congestion, or routing failure
• JB Packet Loss – The number of voice packets that have been discarded due to jitter buffer overflow
• Total Packet Loss Rate – The ratio of total number of lost packets versus total received packets
• Max Packet Loss Rate – The maximum packet loss rate observed over a period of time during a whole
session
• Jitter – Displays the average length of delay per voice packet in milliseconds. This number can be used
to measure the quality of service on the network that connects the source and destination sites. Under 100
milliseconds is good, while a higher figure indicates a longer than average delay. (See Setting VoIP Codec
Profiles
on page 311 for more detailed information on jitter.)
• Local Ports – Displays the local RTP/RTCP port for the voice stream
• Remote IP Address:Port – Displays the remote RTP port for the voice stream
Bottom part of the window
Shows information about the MeetMe 30-party conference bridge:
• Gateway ID of the 30-party conference board (for example, 00)
• MeetMe Conference Bridge ID (from 00:00 to 00:09)
• Number of members currently participating in a conference using each bridge
Note: Each system can have only one 30-party MeetMe conference board.
Setting the Refresh Interval
The Current Resource Statistics window is updated according to the Refresh Interval configuration. By
default, the Refresh Interval is set to refresh the data in the window every 5 seconds. To change the refresh
interval, click the Refresh Interval button at the top of the window, and set the refresh interval to a number of
seconds up to one minute. To set the time to 0 is to turn off the refresh interval.
Assigning Seat-Based Client Licenses
Most MAXCS client products require either session- or seat-based licenses. You may have purchased both
types. A session license allows a certain number of extensions to use a client product.
If you have purchased seat licenses so that particular extensions always have access to the client product,
those extensions must be assigned to the client product in MaxAdministrator. If an extension is not assigned
to a product, that extension may not be able to use the client product. You may have seat-based licenses for
the following client products:
• MaxCommunicator • AltiConsole
• MaxOutlook (uses MaxCommunicator license) • IP Talk
• MaxAgent • Integration Connector
• MaxSupervisor • MaxCall
• MaxMobile Communicator • Salesforce Integration
Assign extensions to seat-based licenses in the Client SEAT License Management configuration screen
(License > Client SEAT License Management). Licenses are sorted in alphabetical order.