AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 195)

Setting up Extensions
MaxCS 7.5 Administration Manual 179
Account Code
These settings determine how callers use any account codes you have established when making outgoing
trunk calls.
Figure 109. Account Code options
For information on creating account/code associations, see “Creating Account Codes” on page 57.
• Enable Forced Account Code – Forces the user to enter an account code.
• Override Allowed – Prompts the user to enter an account code, or the user can press # to bypass the
account code.
• Account Code Validation – Forces the user to enter a valid account code.
• For Long Distance Call Only – The system determines if an outgoing call starts with a long distance or
international prefix. If it does, the call will require an account code.
• Block Account Code Display – The account code table will not be displayed when the user tries to tag
the account from MaxCommunicator and MaxAgent. This prevents the user from seeing account codes
they do not need to see.
Call Recording Options
The system administrator can specify the following non-workgroup call recording options for an agent
extension.
Figure 110. Call Recording options
Warning! Listening in to or recording a conversation without the consent of one or both parties may be a vio-
lation of local, state, and federal privacy laws. It is the responsibility of the users of this feature to
assure they are in compliance with all applicable laws.
License Assignment
• Concurrent Session – When this extension is in recording state, a recording license is consumed;
otherwise, a recording license is not being consumed by this extension.
• Dedicated Seat – Assigns this extension a recording license for its exclusive use. The license is
consumed whether or not the extension is recording.