AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 360)

Chapter 27: System Report Management
344 MaxCS 7.5 Administration Manual
• Trunk Summary – Configured trunks in the system, including trunk location (Board ID : Channel Number)
and trunk access code assignment.
• Messaging Usage – Message count and storage usage for each mail box. Click the Refresh button to
update the message count and storage size information.
You can print this report by clicking the Print button.
IP Cumulative Traffic Statistics
To view a report of all cumulative IP traffic, click Reports > IP Traffic Statistics. The window shows IP trunk
traffic information for all calls:
Figure 194. IP Cumulative Traffic Statistics window
This window displays the following data:
Parameter Description
Internet Address The IP address of the VoIP system or device.
Packets Sent Number of voice packets sent to other systems over the public or private IP network.
Packets Received
Number of voice packets received from other systems over the public or private IP
network.
Bytes Sent
Total size (in bytes) of all voice packets sent to other systems over the public or private
IP network.
Bytes Received
Total size (in bytes) of all voice packets received from other systems over the public or
private IP network.
Packets Lost
Number of voice packets that have been lost due to prolonged delays, network
congestion, or routing failure.
Average Jitter
Average length of delay per voice packet in milliseconds. This figure should stay under
100 milliseconds. A higher figure indicates a longer average delay. This number can
be used to measure the quality of service on the network that connects the source and
destination sites.
The difference between the Current Resource Statistics window and the IP Cumulative Traffic Statistics
window is that the former shows figures only for the active call (Current Traffic) on a particular IP trunk of the
local MAXCS system while the other window shows figures for all calls combined (cumulative traffic).