AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 281)

Setting Workgroup Mail Management
MaxCS 7.5 Administration Manual 265
Figure 156. Workgroup Configuration, Mail Management tab
Note: You can use the Apply to option to apply mailbox settings to one, some, or all workgroup.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave messages.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the workgroup:
• E-mail Name – The workgroup’s e-mail name without the @domain. The default e-mail name is
ext <workgroup number>, that is, the letters “ext” followed by the workgroup number. For example, the
default e-mail name for workgroup 500 would be ext500.
• Retrieve Voice Mail by E-mail Client – When selected, this sends voice mail to the user extension as an
e-mail attachment. Deselected, voice mail is retrieved as voice mail.
• Enable Mail Forwarding – When selected, the workgroup’s e-mail will be forwarded to the e-mail address
you specify in the Forward E-mail Address box. The address should be a full address, including the do-
main (for example, [email protected]).
If you enable mail forwarding, you also specify what you want done with the original messages after they
have been forwarded. In the list you can choose to:
• Delete Messages after Forward
• Keep the Messages as New
• Keep Messages as Saved