AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 93)

Managing Messages
MaxCS 7.5 Administration Manual 77
Setting Message Management Options
Set voice mail message confirmation and warning parameters:
Parameter Description
Confirm Message
Deletion
If checked, the system plays a voice message instructing the user to confirm re-
quest for deletion by pressing the # key. This prevents users from accidentally
deleting messages with a single key entry.
Warn Expiration of Saved
Messages
If checked, the system warns the user that saved messages will be deleted due
to their retention time expiring. The message is given the day before the
messages are automatically deleted, and the user then has the option to either
keep or delete the messages. By default, this feature is enabled.
Note: If this feature is disabled, saved messages are deleted automatically
without warning when they expire.
Setting Message Recording Options
Set voice mail message recording parameters:
Parameter Description
Minimum Recording Length
Sets the minimum length in seconds for any recording (incoming voice mail
message, personal greeting, system prompts, introductions to forwarded
voice mails). This can be from 1 - 5 seconds, or 0, which means no mini-
mum.
All recordings that are shorter than the designated Minimum Recording
length are deleted. This feature is recommended when users receive many
short, empty voice mail messages on a regular basis and would like them
automatically deleted.
Pause Detect Length
Selected, this feature causes the deletion of pauses in messages. The de-
fault pause detect length is 500 ms. The pause detect can be disabled by
deselecting the check box, or the length can be set to a value between 200–
2000 ms (.2–2 seconds)
.
Setting Exchange Integration Options
Set Exchange integration options. Access to these options requires an AltiGen Exchange Integration License.
To assign this license to an extension, see “Assign Exchange Integration License” on page 188.
If you are opting to use Exchange’s Speech Enabled Voice Mail features or Unified Messaging, Exchange
Server and MAXCS need to be installed on the same domain with a network throughput rate of no less than
100 Mbps.
Full configuration details are given in “Microsoft Exchange Integration” on page 349.
You may choose an option when you install MAXCS, and you may change the option later. If you change the
option later, you need to restart services.
Parameter Description
Disabled Disables Exchange integration.
Synchronize with Exchange
Allows a two-way synchronization between a user's MAXCS voice mail and
the user’s Outlook-readable mail messages with their attached .wav files in
the user's Inbox. When e-mails or voice mails are deleted from one server,
they are automatically deleted from the other server as well. (This is what
AltiGen’s previous releases have offered.)
If you select this option, enter the DNS name of the Exchange server in the
Exchange Client Access Server
field (do not enter the IP address).