Adding a transmitted cid – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual

Page 297

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MaxCall Configuration

MaxCS 7.5 Administration Manual 281

Figure 166.

MaxCall Configuration screen

ID

– Campaign IDs are assigned sequentially by the MaxCS 7.5 system.

Campaign Name

– The name you give to a calling campaign.

Transmitted CID

– The caller ID to transmit to the callee when an agent makes a call and uses MaxCall

to play a phrase to the callee’s phone.

Adding a Transmitted CID

1.

Click the Add button. The Campaign and Transmitted Caller ID dialog box opens:

2.

Enter a campaign name and a caller ID to transmit when this campaign is chosen by the agent. Click OK.

The campaign names and caller IDs then appear in MaxAgent, MaxCommunicator, and MaxOutlook in the
MaxCall tab list:

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