Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit - Manual (Page 616)

• When using a local connection, if you do not see a check mark next to the Enable bidirectional
support option in the Ports tab in the printer's Properties, it will not be possible to acquire printer and
device information correctly.
• If you are you are using your printer with a USB connection, refrain from using standby mode. You
can set standby mode through the Power Options on the Control Panel .
• In case of a large amount of print data, the printer may time-out during printing and you may no longer
be able to print.
In such cases, in the
Advanced tab in the printer's Properties, choose Spool print documents so
program finishes printing faster and place a check mark next to Start printing after last page is
spooled .
• Fine lines and gradients may not print correctly.
In such cases, choose Print from the File menu of application software and, after opening from there
the property dialog box of the printer driver, follow the procedure below and then run printing.
1. In the Main tab, uncheck Preview before printing .
2. In the Layout tab, uncheck Page Layout .
3. If you are using a 32-bit driver, in the Layout tab, click on Special Settings to open the Special
Settings dialog box and turn off Fast Graphic Process .
• In case of a large amount of print data, the printer may time-out during printing and you may no longer
be able to print.
In such cases, you may be able to print by increasing the time set in Job timeout in the printer's
control panel.
• Depending on the application used, if you print using features like enlarging/reducing, layout printing,
page borders and so on, some of the data in the resulting printed document, for example graphics,
may differ from the source document.
• If you print very large images from your computer when it's running low on memory, you may not be
able to print correctly; for example, it may take a very long time to print or parts of the image may end
up missing.
In such cases, try printing after following the procedure indicated below.
◦ If you are using a 32-bit driver, open the Layout tab and click Special Settings .
Turn off Fast Graphic Process .
◦ Increase your computer memory.
◦ Increase the virtual memory of your operating system.
• To print to cut sheets, you must use the Free Layout function. Go to the Canon website, download
imagePROGRAF Printer Driver Extra Kit, and then install it.
• Do not change the Print Processor... settings in the Advanced tab in the printer Properties.
If you change them, you will not be able to use the following features correctly.
◦ The Free Layout and the Edit Using PosterArtist features of Page Layout in the Layout tab
◦ The Canon imagePROGRAF Preview feature
• In the cases described below, you will not be able to use the Free Layout and the Edit Using
PosterArtist features of Page Layout in the Layout tab as well as the Canon imagePROGRAF
Preview feature.
◦ When right-clicking on the printer icon and choosing from See what's printing : Printer -> Pause
Printing , or when right-clicking on the printer icon and choosing Pause Printing
◦ When right-clicking on the printer icon and choosing from See what's printing : Printer -> Use
Printer Offline , or when right-clicking on the printer icon and choosing Use Printer Offline
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