Failed to printer driver installation (windows) – Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit User Manual

Page 755

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Failed to Printer Driver Installation (Windows)

If installation does not start when you insert Setup CD-ROM:

Follow the instructions below to start the installation.

1.

Make the following settings.

◦ In Windows 10, click

Start

button >

File Explorer

, and then click

This PC

from list on left.

◦ In Windows 8.1, select

Explorer

icon in

Taskbar

on

Desktop

, and then select

This PC

from

list on left.

◦ In Windows 7, click

Start

, and then click

Computer

.

2.

Double-click the

CD-ROM icon in the window that appears.

If the contents of the CD-ROM appear, double-click

MSETUP4.EXE

.

If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website.

Note

• If the CD-ROM icon does not appear, try the following:

• Remove the CD-ROM from your computer and reinsert it.

• Restart your computer.

If the icon still does not appear, try a different disc and see if it appears. If it does, there is a
problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair.

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