Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit - Manual (Page 696)

When printing on roll paper, the printed surface becomes
scratched
Make sure the roll paper has not lost tension during printing.
If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold.
Select Paper settings > Advanced on Paper menu in the touch screen menu, and set Roll paper tension
(printing) to High .
Menu Structure
Note
• Carrying out Adjust print quality is recommended when changing Roll paper tension (printing)
settings.
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