Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit - Manual (Page 689)

Paper is not cut
Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline ?
Set the printer driver Automatic Cutting setting to Yes .
Page Setup Tab Description (Windows)
Paper Detailed Settings (macOS)
Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut ?
If Cutting mode is set to Eject cut , select Feed/cut in the touch screen menu and cut the paper.
If Cutting mode is set to User cut , cut the roll paper with a cutting implement such as scissors.
Specifying the Cutting Method for Rolls
Check 3 Is the cutter blade attached?
Attach the cutter blade.
Replacing the Cutter Blade
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