Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit - Manual (Page 674)

Remove Jammed Roll Paper
If roll paper jams, follow the steps below to remove jams.
1. Turn off printer.
Turning the Printer On and Off
2. Cut loaded roll paper with regular scissors or the like.
Before cutting, loose the roll paper and lift it up.
Caution
• When cutting paper, be careful to avoid injury or damage to the printer.
3. Push release lever back.
4. Remove jammed paper.
• If paper is jammed inside the top cover
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