Canon imagePROGRAF TA-20 MFP 24" Large Format Printer with L24ei Scanner and Stand Kit - Manual (Page 684)

Roll paper cannot be inserted into the Paper Feed Slot
Check 1 Is the roll paper curled?
Straighten out curls and reload the roll.
Check 2 Is paper jammed in the feed slot?
Remove the jammed paper.
Remove Jammed Roll Paper
Remove a Jammed Sheet
Note
• You cannot load a roll paper and sheets on the printer at the same time.
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