Rockwell Automation 1398-DDM-xxx USE MNL/ULTRA 200 DIG.SERVO.DR User Manual

Page 198

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Publication 1398-5.0 – October 1998

11-10

Maintenance and Troubleshooting

Auxiliary Encoder state error

21

Auxiliary encoder encoun-
tered an illegal transition

Use shielded cables with
twisted pair wires.

Route the encoder cable
away from potential noise
sources.

Bad encoder - replace
encoder

Check the ground connec-
tions

Motor Thermal Protection
Fault

22

Internal filter protecting the
motor from overheating has
tripped.

Reduce acceleration rates
Reduce duty cycle (ON/
OFF) of commanded
motion.
Increase time permitted for
motion.

User larger drive and motor.

IPM Thermal Protection
Fault

23

Internal filter protecting the
IPM at slow speed has
tripped.

Reduce acceleration rates
Reduce duty cycle (ON/
OFF) of commanded
motion.
Increase time permitted for
motion.

User larger drive and motor.

Velocity Error

24

Velocity error exceeded the
specified limit and time
parameters.

Increase time or size of
allowable error.

Commutation Angle Error

25

Encoder index location is
inconsistent.

Replace encoder.
Check encoder and motor
power wiring.

RESERVED

26

Axis not Homed

27

An absolute indexing move
was attempted without first
homing the axis.

Home the drive before
attempting an absolute
indexing profile.

No Motor Selected

28

No motor was selected
when the drive was enabled.

Select a motor before
enabling the drive.

Motor Information Missing

29

Motor number is referencing
a motor that is not currently
in the drive.

Select a motor that is in the
drive.

Update the motor tables in
the drive (contact the fac-
tory).

RESERVED

30-53

Call the factory.

Personality EEPROM Read
Error

54

Personality EEPROM is
incompatible with the drive
firmware

Upgrade firmware.

Hardware is malfunctioning.

Call the factory.

RESERVED

55-82

Call the factory.

Personality EEPROM
Incompatibility

83

Personality EEPROM can-
not be used with an indexing
drive.

Use a non-indexing drive.

Table 11.1:

Troubleshooting Guide

(continued)

Problem or Symptom

Error Code

Possible Cause(s)

Action/Solution

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