Hiperface encoder: unknown encoder [0x007b003c, 0x007b003e, 0x007b003d – Lenze 9400 User Manual

Page 660: 0x007b003c, 13 diagnostics & fault analysis

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13

Diagnostics & fault analysis

13.7

Error messages of the operating system

660

Lenze · Servo-Inverter 9400 HighLine · Reference manual · DMS 10.0 EN · 11/2013 · TD05/06

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Hiperface encoder: Unknown encoder [0x007b003c]

Hiperface encoder: Position initialisation error [0x007b003d]

Encoder monitoring: Pulse deviation detected [0x007b003e]

Module ID (decimal)

Error ID (decimal)

123: Motor control

60

Response (Lenze setting printed in bold)

None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information

Cause

Remedy

Encoder is not supported by the controller firmware.

• Exchange encoder for known type.

From software version V4.0:

Parameterise the

unknown encoder with the codes

C00414

(type code)

and

C00415

(number of revolutions).

Module ID (decimal)

Error ID (decimal)

123: Motor control

61

Response (Lenze setting printed in bold)

None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information

Cause

Remedy

A digital readout of the absolute encoder is only possible

at standstill.

The readout is activated by the following actions:

• Mains switching

• Change of

C00420

,

C00422

and

C00427

• To "

Absolute value encoder: Communication error

"

• To "

Encoder: Open circuit

"

Note: This information is always supplied together with

the "I/O error - encoder communication" error message

and is entered in the logbook even if the encoder

monitoring is deactivated (

C00580

).

Prevent coasting of the machine while the absolute

encoder is read out.

Module ID (decimal)

Error ID (decimal)

123: Motor control

62

Response (Lenze setting printed in bold)

Setting:

C00621

( Adjustable response)

None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information

Cause

Remedy

• Encoder signal interferences (EMC).

• Encoder cable interrupted.

• Encoder defective.

• Faulty parameter setting of the encoder.

• Check encoder cable, use shorter encoder cable if

required.

• Check encoder.

• Check parameter setting (

C00422

).

• Possibly switch off monitoring (

C00621

).

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