Chapter 6 - tasks during operation 6-1, Chapter 7 - troubleshooting 7-1, Chapter 6 - tasks during operation -1 – Hitachi GR2000 Series User Manual

Page 38: Chapter 7 - troubleshooting -1

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Hitachi Gigabit Router GR2000 Series Enhanced Version Operations - Device Management Overview

vi

GR2K-GA-0015

Ver. 07-02

Chapter 6 - Tasks During Operation ..................................................... 6-1

6.1 Adding and Deleting Login User .................................................................................................... 6-2

6.2 Changing Login User Password..................................................................................................... 6-3

6.3 Confirming operation log ................................................................................................................ 6-4

6.3.1 Confirming history of login ........................................................................................................ 6-4

6.3.1.1 Confirm users successful in login authentication. ........................................................... 6-4

6.3.1.2 Confirm users who failed in remote authentication. ........................................................ 6-4

6.3.1.3 Confirm users who failed in login authentication............................................................. 6-4

6.3.2 Confirming there are no failure logs ......................................................................................... 6-5

6.4 Confirming SNMP trap information ................................................................................................ 6-6

6.5 Confirming MC capacity .................................................................................................................. 6-7

6.6 Changing the network configuration ............................................................................................. 6-8

6.6.1 Adding the boards .................................................................................................................... 6-8

6.6.2 Backing up operational configuration definition information ..................................................... 6-8

6.6.3 Creating preliminary configuration definition information file .................................................... 6-8

6.6.4 Exchanging configuration definition information ....................................................................... 6-8

6.6.4.1 Use a preliminary configuration definition information file for operation.......................... 6-8

6.6.4.2 Use the operational configuration definition information stored in memory for

standby operation. .................................................................................................... 6-9

6.7 Switching mode ............................................................................................................................. 6-10

6.7.1 Execution method ................................................................................................................... 6-10

6.7.2 Main cause of suppression of mode switching ...................................................................... 6-10

6.7.3 Precautions for EMA SUPPRESS switches ........................................................................... 6-10

6.7.4 Precautions during RM Ethernet operation ............................................................................ 6-11

6.8 Backing up software and configuration definition information to MC...................................... 6-12

Chapter 7 - Troubleshooting ................................................................. 7-1

7.1 Failure in router or failure in part of router.................................................................................... 7-2

7.1.1 FAULT CODE is displayed ....................................................................................................... 7-2

7.1.2 STATUS lamp is in state other than lit up in green................................................................... 7-2

7.1.3 Mode cannot be switched ......................................................................................................... 7-2

7.1.4 MC cannot be accessed ........................................................................................................... 7-3

7.1.5 Capacity of MC is insufficient ................................................................................................... 7-4

7.2 Problem in operation terminal ........................................................................................................ 7-5

7.2.1 Cannot be properly input and display from console ................................................................. 7-5

7.2.2 User cannot log in from remote operation terminal .................................................................. 7-7

7.2.3 User has forgotten login password ........................................................................................... 7-7

7.2.3.1 Password of login user.................................................................................................... 7-7

7.2.3.2 Password of router administrator .................................................................................... 7-8

7.2.4 Login cannot be authenticated using RADIUS ......................................................................... 7-8

7.3 Failure information detection ......................................................................................................... 7-9

7.3.1 Logon failure is recorded in operation log ................................................................................ 7-9

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