INFICON HAPSITE ER Chemical Identification System User Manual

Page 482

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background image

16 - 6

IP

N 07

4-

47

1-

P1

B

HAPSITE ER Operating Manual

17. Temperature zone fail to heat. 17a. Open heater, or bad controller

card.

17a. Contact Customer Support
(see

Chapter 17

).

18. Retention Time in
Chromatograph has drifted.

18a. Unstable carrier gas flow.

18a. Contact Customer Support
(see

Chapter 17

).

18b. Improper GC heating.

18b. Contact Customer Support
(see

Chapter 17

)

19. “Low Carrier Gas” Error
message at the user interfaces.

19a. Carrier gas pressure is low
(pneumatic valve failure can
occur.)

19a. Replace with a fresh canister
of N2. INFICON Part Number
930-432-P6.

20. Leaking carrier or internal
standard canisters while installed
in the HAPSITE AM.

20a.

Leak in system.

20a. Contact Customer Support
(see

Chapter 17

).

21. Elevated chromatogram
baseline.

21a. HAPSITE is contaminated.

21a. See

section 16.5,

Contamination, on page 16-7

.

21b. Improper baseline and
threshold settings.

21b. Set baseline and threshold in
tune.

22. Higher than normal base
pressure.

22a. System could be
contaminated. Check the back
ground in tune. Look for excessive
amounts of water or abnormal
levels of organics in the spectrum.

22a. See

section 16.5,

Contamination, on page 16-7

.

22b. Slight air leak.

22b. Contact Customer Support
(see

Chapter 17

).

23. Organic contamination in the
background of the mass spectrum.

23a. System could be
contaminated.

23a. See

section 16.5.1,

Contamination of the Mass
Spectrometer, on page 16-8

.

24. Wireless problem

24. Connection problem

24. Check radio and computer
configuration (see

Chapter 4

).

Table 16-1 Diagnosing Problems - HAPSITE

Symptom

Cause

Remedy

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