Grass Valley iControl V.6.02 - Manual (Page 126)

Logs
Incident Log Viewer Shortcut Menu
116
Menu Item Description
Acknowledge Opens a window allowing you to acknowledge the currently selected incident and enter a
comment.
Unacknowledge Opens a window allowing you to unacknowledge the currently selected incident and enter
a comment.
Clear Opens a window allowing you to clear the currently selected incident and enter a comment.
The color of the text in the row corresponding to the cleared incident changes to gray. Only
resolved incidents can be cleared.
Reopen Opens a window allowing you to reopen the currently selected (cleared) incident and enter
a comment.
Escalate Opens a window allowing you to escalate the currently selected incident and enter a
comment.
Edit Resolution Opens a window allowing you to enter comments associated with the resolution of the
currently selected incident.
Add Comment Opens a window allowing you to enter a comment about the currently selected incident,
without an associated action.
Operational mode Point to Operational mode, and then click Offline, In maintenance, or Inverted to change
the operational state of the incident.
Create schedule Create a schedule for alarm suppression
Snooze Temporarily suppresses alarms associated with the selected incident (see "Alarm
Operational Modes" , on page 312)
Desnooze Removes alarms associated with the selected incident from snooze mode
Remove corresponding
incident templates Allows you to remove incident templates from Incident Log Viewer.