Consolidating incidents – Grass Valley iControl V.6.02 User Manual

Page 173

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iControl

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163

2. Select one or more entries whose corresponding incident templates you would like to

remove.

3. Right-click one of the selected entries and click Remove corresponding incident

templates.

A confirmation window appears.

4. Click Yes.

The system removes the incident templates corresponding to the selected entries.

Consolidating Incidents

You can consolidate incidents to manage them as a single group. Incidents that have been
consolidated under another incident are called child incidents or sub-incidents.

To consolidate incidents

1. In Incident Log Viewer, search the database for the incidents you wish to consolidate.

2. Choose one of the incidents to be the main or top-level.

3. Double-click this incident to display its details.

4. Click the Consolidation tab.

5. Select the incidents you wish to consolidate under the top-level, and then drag the entries

(rows) into the area under the Consolidation tab.

Make sure Auto-update mode in Incident Log Viewer is off, otherwise it will be difficult to
select rows in Incident Log Viewer (see

"Event Log Viewer"

, on page 97).

REQUIREMENT

Before beginning this procedure, make sure you have opened Incident Log Viewer
(see

page 569

).

Note: If you receive an error message, it may be because one or more of the
incidents you are attempting to drag does not qualify as a sub-incident. For example,
an incident with a black status cannot be used as a sub-incident.

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