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202

Rockwell Automation Publication 20P-UM001I-EN-P - February 2013

Chapter 4

Troubleshooting

Fault Descriptions

Table 39 - Fault Types, Descriptions and Actions

Fault Name

Number Type

(1)

Description/Possible Cause(s)

Action(s)

AC Undervoltage

4

1

There is an undervoltage on the power circuit (can only occur
while the drive is active, i.e., running or jogging). Possible
causes include:
Par

481

[UnderVolt Thresh] is set incorrectly (possibly set

to 400V when the drive is rated for 230V input power).

Set Par

481

[UnderVolt Thresh] correctly and then reset the drive via

Par

1347

[Fault Clear].

The incoming voltage to the power terminals (U/V/W) of

the drive is too low due to:

• The AC input voltage is too low or one phase is missing

(< 100 Vac)

• There are poor cable connections (for example

terminals on contactor, choke, filter, etc., is not properly
connected).

Verify AC input power level.

Check all connections.

The line fuses have tripped.

• The AC input voltage dips or there is a high disturbance

in the supply voltage.

1. Remove power from the drive.
2. Eliminate AC input voltage dips and/or disturbances.
3. Replace any blown fuses.

A fuse(s) on the overvoltage clipping board has blown

(frame D drives only).

Check the fuses on the overvoltage clipping board and replace as
necessary.

Note: This fault will also occur if the control board is separately powered and started without AC input voltage.

Arm Overvoltage

5

1

There is an overvoltage on the armature circuit (125% of Par

175

). Possible causes include:

Par 175 [Rated Motor Volt] is set too low.

Set Par

175

[Rated Motor Volt] correctly.

The drive is not configured to use field weakening, but the

motor can only reach the set speed when the drive is in
field weakening mode.

Check the value of Par

469

[Field Mode Sel] and set accordingly.

Note: Configure with Par

203

[OverVolt Flt Cfg].

Auxiliary Input

2

1

An auxiliary input interlock is open or a voltage (+15 - 30 V)
or reference signal is missing for the digital input set to 14
“Aux Fault”.
Note: Configure with Par

354

[Aux Inp Flt Cfg].

Check remote wiring.

Drive Overload

64

2

The rated drive current (Par

465

[Drive Size]) has been

exceeded by 150% for 1 minute.

Reduce the drive current limits.

Dsp Error

132

2

A non-resettable software error exists on the control board.

Cycle power to the drive. If the problem persists, replace the control
board.

EEPROM Error

100

2

One of the following has occurred:
There was a problem saving parameter values.
The control board was replaced and DIP switch S15 is set

incorrectly for the drive size.

You have upgraded from one major firmware revision to

another (e.g., v2.xxx to v3.xxx).

Note: When this fault occurs, all parameters are reset to the
default value.

1. If the control board is new, verify that DIP switch S15 is set

correctly. See DIP Switch S15 Settings on page

74

.

2. Reset the fault.
3. If this fault occurs again, cycle power to the drive.
4. If the problem persists, replace the control board.

Encoder Error

92

2

An error was detected with the Encoder signal while it was
configured for use by the drive.

1. Verify the encoder wiring.
2. Verify the encoder configuration in Par

652

[Encoder Err Chk] and

the setting of DIP switches S20 and S21 (See DIP Switch and
Jumper Settings on page

72

).

3. Verify the encoder power supply.

Fld Current Loss

6

1

The field current is too low (less than 50% of Par 468).
Possible causes include:
The field current regulator is currently not enabled.

Enable the field current regulator via Par

497

[Field Reg Enable].

The conductors in the field circuit have been interrupted. Check the motor field wiring. Measure the resistance of the motor

and verify that it matches motor nameplate data.

The field fuses are currently open.

Check the field fuses and replace as necessary.

Note: Configure with Par

473

[FldLoss Flt Cfg].

Hardware Fault

130

2

A non-resettable hardware error has occurred.

Cycle power to the drive. If the problem persists, replace the control
board.

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