HEIDENHAIN IK 5494-2D - Manual (Page 385)

Problems, Probable Causes & Solutions 363
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1
Problem Solving
Probable cause #3
• Video image processing is enabled
Recommended solution #3
• Right-click the live video window, click Filter to access the
image processing functions. Turn all unnecessary functions
off.
NOTE
Image processing functions are generally not
required for typical applications and should
only be enabled by distributors and OEMs for
special applications.
Probable cause #4
• Many templates are open during a measurement session
Recommended solution #4
• Close any templates that are not required for the session
Problem
Cannot see image in the live video window
Probable cause #1
• The camera or camera cable is disconnected or faulty.
Recommended solution #1
• Confirm the proper connection and operation of the camera system.
Probable cause #2
• The part illumination system is disconnected or faulty.
Recommended solution #2
• Confirm the proper connection and operation of the part illumination system.