3 troubleshooting, Section 37.3 – Westermo RedFox Series User Manual
Page 876
Westermo OS Management Guide
Version 4.17.0-0
Note
It is possible at this point to undo the configuration by rebooting, or copy-
ing a saved configuration to “running-config”, but this will not remove the
installed certificate for the VPN tunnel. The certificate needs to be manually
deleted to completely undo the install. (See
for more informa-
tion on certificate management.)
Do not forget to save the settings
Example
example:/#> copy running-config startup-config
The setup is now complete, and the unit will connect to your secure network
automatically. Use the command ”show tunnel ssl 253” to see the status of
the tunnel.
37.3
Troubleshooting
These are error messages that you may get while running the installer.
37.3.1
At least two interfaces needed
You will need at least two interfaces for WeConnect to work. One of the interfaces
is the uplink used to connect to Internet. You will not have much use of WeCon-
nect if you do not have at least one additional interface that is exported to the
secure network.
37.3.2
Unable to connect to the WeConnect servers
This message usually means that you can not reach the Internet. You need to
configure your unit so that it has Internet access in some way. Please check
that you have got a DHCP lease, or if configuring IP settings manually, that you
have a proper IP address and netmask, a default route, and a name server (DNS)
configured.
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