A.6 registration and tech support, A.6.1 register tricaster, A.5.7 – NewTek TriCaster 300 User Manual

Page 285: Registration and tech support, A.6.1, Register tricaster

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A.5.7 RESTORE TRICASTER TO ORIGINAL ‘AS-SHIPPED’ CONDITION?

We firmly expect you will never need it, but isn’t it good to know that a complete TriCaster
Restore
function is available in the event of an unforeseen problem? You can use one of two
methods to restore your system, depending on your situation.

To restore your TriCaster system software after the system launches normally:

1. Click the Utilities icon on the Home Page in the TriCaster Startup screen.

2. Select the link labeled Restore TriCaster, and follow prompts.

If TriCaster should ever fail to boot up properly, you may need to try a different approach to
restoring your TriCaster system software, as follows:

1. Select the menu item labeled Reset to Factory Defaults from the black boot screen that

appears shortly after powering TriCaster up. (If this screen does not automatically
appear, reboot and press F8 a few times in quick succession, say once per second,
immediately after powering up. Follow prompts to complete the process.

Note: Following a system restore, the Windows™ system software must be re-activated. To do
this, you will need the operating system serial number, which you will find on a sticker affixed to
the exterior of your TriCaster.

This procedure restores your system drive (“C:”) to its ‘as-shipped’ state. The "D:" drive, which
holds content and sessions won't be modified. However any TriCaster software updates
(possibly including optional TriCaster expansion packs) will be overwritten – so use this function
only if you truly find it necessary (a call to NewTek’s excellent Tech Support first may often be
fruitful – see Section A.6.2). When you do restore, remember to update the TriCaster software
afterward.

A.6 REGISTRATION AND TECH SUPPORT

A.6.1 REGISTER TRICASTER?

1. Read and accept the License Agreement shown when TriCaster launches.

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