Epiphan Pearl Mini Live Video Production System with 512GB SSD (NA/JP) - Manual (Page 422)

Pearl Mini User Guide Storage capacity and maintenance
6. Test that Pearl Mini can access the maintenance server:
a. From the Configuration menu, select Network.
b. In Network Diagnostics, enter epiphany.epiphan.com and click ping.
c. The result of the ping should show an IP address for epiphany.epiphan.com. Report any packet
losses to Epiphan support.
7. If Pearl Mini can't reach the maintenance server, check the network settings to ensure DHCP is selected
or a DNS server is listed, then try again. Consult with your network administrator if problems persist.
8. If Pearl Mini reaches the maintenance server, ensure your firewall has port 30 open.
9. Confirm with Epiphan support that they are able to access your Pearl Mini for remote troubleshooting.
Disable remote support
Remote support is enabled by default. You can turn remote support off for your Pearl Mini using the Admin panel.
Disabling remote support removes the ability for Epiphan to reset a lost admin password on your
Pearl Mini. If you forget the admin password and remote support feature is off, you will need to return
the system to Epiphan for reprogramming.
Disable remote support for your Pearl Mini using the Admin panel
1. Login to the Admin panel as admin, see Connect to the Admin panel .
2. From the Configuration menu, click Maintenance. The maintenance page opens.
3. Uncheck Enable remote support to disable incoming connections from Epiphan Systems.
4. Uncheck Enable connection to maintenance server to disable outgoing links to the Epiphan
maintenance server epiphany.epiphan.com.
5. Click Apply.
Storage capacity and maintenance
Pearl Mini has support for removable SD cards, which are formatted to use the ext4 file system and can only be
read with a computer running Linux. Video recordings that you make are saved to the SD card. You can check
how much space you have left on the SD card using the Admin panel and from the touch screen.
Pearl Mini has local storage for internal processes and 2 GB of that space is allocated for uploaded media, like
image files that you add to your channel layouts. You can see how much space you have for media files from the
Media menu using the Admin panel.
Topics include:
l Check storage capacity
l Check media storage capacity
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