Limitations and known issues, Affecting firmware upgrades to 4.17, Affecting encoding – Epiphan Pearl Mini Live Video Production System with 512GB SSD (NA/JP) User Manual

Page 447

Advertising
background image

Limitations and known issues

This section includes known issues or limitations that affect functionality or usability and ways that you can work around
these limitations.

Affecting firmware upgrades to 4.8.1 (or later) with traffic shaping

If traffic shaping is already configured using the Pearl Mini API, observe the following before upgrading to 4.8.1 (or later):

l

Traffic shaping that's configured using the API will continue to work after you upgrade the firmware. You can clear
traffic shaping for one or more channels using the API at any time.

l

If you reconfigure traffic shaping for a channel using the Admin panel after upgrading the firmware, the API can no
longer be used to configure traffic shaping for that channel. You must use the Admin panel going forward. The
other channels are not affected.

l

If you plan to use the Admin panel to configure traffic shaping for easy access and ease of use, you can clear
traffic shaping for all channels using the API before you upgrade the firmware or after the upgrade. Keep in mind
that you can no longer use the API to clear or configure traffic shaping for any channels that were configured using
the Admin panel.

Recommendation: After enabling traffic shaping using the Admin panel, test a multicast stream using the auto traffic
shaping settings. If your low bandwidth network device is displaying poor video quality, then manually set the limit
bandwidth bitrate according to the bandwidth of your particular network device. See

Set up traffic shaping

.

Affecting firmware upgrades to 4.17

l

If Pearl power connection is interrupted after a recording has been stopped, but before the Automatic File Upload
has finished, Pearl will complete the upload after power has been restored but both the file saved on the Pearl and
the file uploaded to the AFU location will be corrupted.

l

If you start an event early in YuJa using any Pearl interface and then extend the event, the event appears to
extend but ends at the originally scheduled ending time.

l

Incorrect destination IP is shown on the Channel Status page under the Connections section when using Listener
mode for an SRT push stream, displayed IP address is 0.0.0.0. Workaround: To view the actual IP address the
user must go to the Streaming section of the channel and view the stream settings for that SRT push stream.

l

When using the front headphone jack to monitor audio if the touch screen goes dark due to timeout and is then
tapped to wake it up sometimes the audio will not return. Workaround: Change screens, navigate to a different
section of the touch screen and then back to the channel and the audio should resume.

Affecting encoding

l

Limitation: When Pearl Mini is overloaded, video frames or audio samples can be dropped causing variable frame
rate and audio cracks.
Workaround: Pearl Mini is a powerful system capable of many simultaneous tasks, but like any other computing
device, it has finite resources. If this problem is observed, check the CPU load from your system's Info page.

To reduce system load, do any of the following: disconnect unused video displays from Pearl Mini's video output
ports, delete unused channels and unused layouts, or reduce the complexity of layouts by scaling at the source
instead of having the system scale, or reduce the number of sources in layouts, or reduce the frame size or frame
rate for channels displayed on the video output ports. Note that actions performed in the Admin panel and Epiphan
Live can increase overhead (such as adding channels/sources to Epiphan Live's Dashboard preview panels), as
can switching layouts via Pearl Mini's touch screen.

Advertising