IDK MSD-54 Series User Manual
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Problem
Cause/Check item/Solution
Page
Display position of
analog input video
changes on its own.
If the function that automatically adjusts the display position (upper left
of the display) works by automatic measurement, the video may move
on its own. In this case, disable the adjusting position function.
Part of the bitmap is cut
off, or bitmap is not
displayed on the full
screen.
If the bitmap resolution and output resolution are not matched, the
bitmap may be partially cut off or may not be displayed on the full
screen depending on settings of aspect ratio and display position. In
this case, set the aspect ratio and display position as necessary.
Audio output
Audio is not output.
If audio is not output, first check the error code in “8.18.8 Display
device status”. (The MSD has multiple output connectors. Find the
error code of the output connector that does not output audio.)
・Error code 1:
Turn “8.8.2 Output mute“ to ”OFF”.
・Error code 2:
Ensure that the source device is connected and turned on.
・Error code 3:
Signals are not input. Check [14],[15],[17], and [18].
・Error code 4:
There may be problems in the source device side or HDCP
authorization. Check [14].
・Error code 5:
If the display device or AV amplifier does not support HDCP, only
audio without content protection (e.g. analog input) is output; audio is
not output when signals with content protection is input.
Some HDMI/DVI devices will check if the connected device supports
HDCP and determines whether to output HDCP signals or not. As
The MSD supports HDCP, audio may not be output if the MSD is
connected to a sink device or AV amplifier that does not support
HDCP. In this case, disable HDCP input from the input device
in ”8.5.2 HDCP input enabled/disable“.
・Error code 6:
There are problems in the input device.
・Error code 7:
LCD monitors may not output compressed audio, such as Dolby
Digital, DTS, and so on. If playing contents with compressed audio
(such as Blu-ray disc), check the audio output setting. Audio signals
output from the source device can be controlled by setting EDID.
・Error code 8:
Turn “8.8.8 Output connector” to “ON”.
・Error code 9:
Set “8.7.2 Output mode” to a mode other than “DVI MODE”.
・Error code is not displayed:
Check [14] to [18]. The input device may not be outputting audio.