Smudge marks appear on the back side of printouts, Smudge marks appear on the, Back side of printouts(p. 582) – Canon imageCLASS MF264dw II Multifunction Monochrome Laser Printer User Manual
Page 591
Smudge Marks Appear on the Back Side of Printouts
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Troubleshoot by checking in the following order:
Are You Using Paper That Is Smaller Than the Size of the Print Data?
Replace with paper that is the same size as the print data. Loading Paper(P. 142)
Perform Countermeasures to Stains on Printed Images.
Setting [Prevent Stains on Printed Images] to [On] may improve the situation.
Touch Panel Model
[Home] on the control panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special
Processing] [Prevent Stains on Printed Images] [On]
5 Lines LCD Model
on the control panel [Adjustment/Maintenance]
[Adjust Image Quality]
[Special
Processing]
[Prevent Stains on Printed Images]
[On]
* When you select [On], the printing speed may decrease.
Have You Cleaned the Fixing Assembly?
These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly.
Cleaning the Fixing Assembly(P. 530)
Troubleshooting
582