Canon imageCLASS MF264dw II Multifunction Monochrome Laser Printer - Manual (Page 630)

Other Party's Telephone or Fax Number Is Not
Displayed
8W0J-0H5
Troubleshoot by checking the items below.
Is the Machine Connected to a Telephone That Supports Number Display?
The machine does not support number display. When a telephone that supports number display is connected
to the machine, the other party's number can be displayed on the display of the telephone.
* The other party's number may not be displayed even if a telephone that supports number display is
connected to the machine. For details, see the manual of the telephone.
Is the RX Mode Set to [Auto] or [Fax/Tel (Auto Switch)]?
If so, when the settings are configured so that the machine rings when receiving a fax, the other party's number
can be displayed on a connected telephone that supports number display while the machine is ringing.
Log in to Remote UI [Settings/Registration] [RX/Forwarding Settings] [Fax RX Settings] [Edit] select
the [Use Incoming Ring] checkbox enter the number of rings [OK]
On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the
settings. [Incoming Ring](P. 501)
Troubleshooting
621