Brocade Network Advisor IP User Manual v12.3.0 - Manual (Page 1409)

Brocade Network Advisor IP User Manual 1357
53-1003153-01
Device technical support
40
NOTE
You must have the SupportSave privilege to perform this task. For more information about privileges,
refer to
“User Privileges” on page 1423.
To capture technical support and event information for specified devices, complete the following
steps.
1. Select Monitor > Technical Support > Product/Host SupportSave.
The Technical SupportSave dialog box displays.
2. Click the Generate Now tab, if necessary.
FIGURE 575 Technical SupportSave dialog box, Generate Now tab
3. Click the IP Products tab, if necessary, and complete the following steps.
a. Right-click in the Available IP Products table and select Expand All.
b. Select the products you want to collect data for in the Available IP Products table and click
the right arrow to move them to the Selected Products and Hosts table.
Technical SupportSave data for IronWare and Fabric OS DCB products is saved to the
following directory: Install_Home\data\ftproot\technicalsupport\ipproducts
Technical SupportSave uses the following naming convention for the IronWare device
support save files: IPProd-Device_Display_Name-IP_Address-Time_Stamp.
Technical SupportSave uses the following naming convention for the Fabric OS DCB device
support save files from the IP tab: IPProd-DCB-Time_Stamp.