Viewing the technical support repository – Brocade Network Advisor IP User Manual v12.3.0 User Manual

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Brocade Network Advisor IP User Manual

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53-1003153-01

Device technical support

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6. Click Close on the Technical SupportSave Status dialog box.

Viewing the technical support repository

You can only view technical support save files that are captured in the default location.

Table 107

details the default locations for the technical support save files.

To view the technical support repository, complete the following steps.

1. Select Monitor > Technical Support > View Repository.

The Technical Support Repository dialog box displays.

Progress

The status of the supportsave. On products running Fabric OS 7.0 or later, this field
shows the percentage complete and is updated every minute. For IronWareand Host
products, as well as Fabric OS products running 6.4 or earlier, this field cannot
display the percentatge (only displays whether it is ‘in Progress’ or’ Completed’).

Status

The status of the support save, for example, Ceases or Failure.

TABLE 107

Technical support save defaults

Type

Default location

Default naming convention

Client SupportSave

User_Home/ServerIP/Managed Product
Name/support

DCM-Client-SS-Time_Stamp

Server SupportSave

Install_Home\support

DCM-SS-Time_Stamp

Host (discovered
from the IP tab)

Install_Home\data\ftproot\technicalsupport\
host

IPProd-DCB-Time_Stamp

IronWare Product

Install_Home\data\ftproot\technicalsupport\
ipproducts

IPProd-Device_Display_Name-IP_Address
-Time_Stamp

Auto Trace Dump

Install_Home\data\ftproot\tracedump\

Standalone
Network OS devices

Install_Home\data\ftproot\technicalsupport\i
pproducts\NOS

IPProd-Device_Display_Name-IP_Address
-Time_Stamp

VCS-enabled
Network OS devices

Install_Home\data\ftproot\technicalsupport\i
pproducts\NOS

IPProd-Fabric_Name-Seed_Switch_IP-
Time_Stamp\IPProd-Fabric_Name-
Product_Name-Product_IP-Time_Stamp

Field

Description

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