Canon imageCLASS D1650 All-in-One Monochrome Laser Printer - Manual (Page 628)

Cannot specify group destinations, or multiple destinations at the same
time.
You specified multiple destinations or Group Dial when the receiver is off the hook.
● When the receiver is off the hook, you cannot specify multiple destinations or Group Dial. After placing the
receiver on the hook, specify destinations and send fax documents.
Cannot specify group destinations when on-hook.
Group Dial was specified as a destination after selecting <Hook>.
● Once you select <Hook>, you cannot specify destinations in Group Dial. Specify destinations to send fax
documents without selecting <Hook>.
Cannot use these settings. Sending to the specified destination is restricted.
The machine is set up so that the user currently logged in cannot send to the addresses registered in the
selected <Favorite Settings>.
● Change the send restrictions for the logged in user.
Setting the Department ID Management(P. 353)
Cartridge Communication Error A counterfeit or non-Canon cartridge may be
in use.
A toner cartridge may not be installed correctly or may be faulty.
● Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message, the toner
cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon
Customer Help Center.
Procedure for Replacing the Toner Cartridge(P. 567)
The toner cartridge used may not be a genuine Canon product.
● Only genuine Canon toner cartridges should be used as replacement toner cartridges.
Consumables(P. 586)
Change the authentication password.
The password has expired.
● Set a new password.
Troubleshooting
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