Incoming call interrupts dialing, How it works, Transfer/conference call behavior – AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN User Manual

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41-001343-01 Rev 03, Release 3.2.2

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Incoming Call Interrupts Dialing

You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The

“Incoming Call Interrupts Dialing”

(Web UI) parameter or “incoming call cancels dialing” (in

config file) parameter controls this feature.

How it Works

When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during

dialing and allows the phone to ring for the user to answer the incoming call.

When you disable this parameter (0 = disable), which is the default, the phone does not interrupt

the outgoing call during dialing and the number you were dialing continues to display in the LCD.

The phones sends the incoming call to a free line on the phone (or sends busy signal if all

remaining lines are busy) and the LED for that line blinks. You have a choice to ignore the

incoming call, or answer the incoming call on another line, via the Ignore and Answer softkeys

that display. If you choose to answer the incoming call, you can answer the call, finish the call, and

then hang up. You can still go back to the original outgoing call and finish dialing out.

Transfer/Conference Call Behavior

If you are dialing the phone to transfer or conference a call, and your phone receives an incoming

call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts

Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an

available line (other than the one you are using for dialing) and the incoming call’s line LED

blinks. The LCD still displays your dialing screen.

Notes:

1.

On the 3-Line LCD display phones, you must use the down arrow

key to ignore the call. To answer the call you must press the line key

where the call is coming in.

2.

For all models, if you disable this parameter (0=disable), and the

phone receives an incoming call while you are dialing an outgoing call,

you can pick up the call and perform transfer or conference as required.

3.

This feature works only if the User selects a line for which to dial

out. It is recommended that the Administrator always keeps Live Dialpad

ON in order for the User to have to select a line before dialing out.

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