AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN - Manual (Page 714)

41-001343-01 Rev 03, Release 3.2.2 9-11
Error Messages Display
An Administrator can view generated error messages that may have occurred during startup or
reboot of the IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error
Messages ” at the location, Options->Phone Status->Error Messages. The Aastra Web UI also
allows you to view these error messages at the location Advanced
Settings->Troubleshooting->Error Messages
. These options allow you to view error messages
generated by modules during startup only (not after registration has completed). You can use this
information for troubleshooting purposes or for reporting the errors to the Administrator.
The IP Phone stores and displays up to 10 error messages (any extra error messages beyond 10 are
discarded). The time and date of each error message also displays. After a reboot, the previous
error messages are discarded and, if applicable, new error messages display. If there are no error
messages during startup or after a reboot, the message, “No Error Messages” displays on the
screen. Error messages display in the language currently set on the phone.
The following table identifies the possible error messages that may display.
Possible Error Message Description
Bad Certificate A Transport Layer Security (TLS) certificate
is not valid. The invalid certificate can be
any of the following:
•
root and intermediate certificate
• local certificate
• private key filename
• trusted certificate
802.1x Startup Failed The Extensible Authentication Protocol TLS
(EAP-TLS) certificates and/or the EAP-MD5
information has failed on the phone.
LLDP Startup Failed Link Layer Discovery Protocol (LLDP) failed
during startup of the phone.
HTTP Connection Manager Init Failed The Hypertext Transfer Protocol (HTTP)
connection manager initialization failed
while updating the configuration on the
phone.
Failed to config Line Manager The configuration of the Line Manager
module on the phone has failed.