AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN - Manual (Page 621)

5-344 41-001343-01 Rev 03, Release 3.2.2
Limitations
The following are limitations of this feature:
• The phone MUST have a Xfer key configured on the phone (programmable key or softkey)
• Asterisk SLA does not support this feature.
• A “xfer script” can override this feature if a custom application is created and control is
given to the server-side.
• The Caller ID of the dropped Host still displays on the remaining parties’ phones.
Transferring Two Existing Calls
The IP Phones allow Users to perform a transfer of a call when there are currently two active
calls on the phone. For example, on the User’s phone, there are two active calls - Call A and Call
B. Call B is on hold. The User can perform the following to transfer Call A to Call B:
1. Press Xfer key. A new line opens.
2.
Press or scroll to the Line where Call B is on hold.
3. Press Xfer key.
Call A is transferred to Call B.
Reference
For more information about using the Xfer key to transfer two existing calls, see the IP Phone
Model-specific User Guide.
Limitations
The following are limitations of this feature:
• If a user presses the Xfer key but dosen’t continue to transfer the call by pressing a Line key,
there is no indication on the phone that the transfer didn’t take place.
• Once the transfer takes place, the phone which has been transferred to, still displays the
original call.
• For this feature, 3-line LCD display phones (6730i, 6731i, 6753i, 9143i) do not support
scrolling between lines.