AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN User Manual
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Table of contents
Document Outline
- Software License Agreement
- Contents
- Preface
- Chapter 1 Overview
- About this chapter
- IP Phone Models
- Firmware Installation Information
- Firmware and Configuration Files
- Description
- Configuration File Precedence
- Installing the Firmware/Configuration Files
- Multiple Configuration Server Support
- Chapter 2 Configuration Interface Methods
- About this chapter
- Configuration Methods
- Chapter 3 Administrator Options
- About this chapter
- Administrator Level Options
- Description
- IP Phone UI Options
- Aastra Web UI Options
- Configuration File Options
- Phone Status
- Restarting Your Phone
- Set Phone to Factory Defaults/Erase Local Configuration
- Basic Settings
- Account Configuration
- Network Settings
- Line Settings
- Softkeys, Programmable Keys, Expansion Module Keys
- Action URI
- Configuration Server Settings
- Firmware Update Features
- TLS Support
- 802.1x Support
- Troubleshooting
- Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features
- About this chapter
- Overview
- Network Settings
- Basic Network Settings
- DHCP
- DHCP Options 60, 66, and 43 Server Configurations
- Using Option 43 to Customize the IP Phone
- Option 43 Redirection and Configuration Server (RCS) Bypass
- Using Option 12 Hostname on the IP Phone
- Using Option 77 User Class on the IP Phone
- Using Options 159 and 160 on the IP Phone
- Configuration Server Download Precedence
- Multiple DHCP Servers
- DNS Caching
- Configuring Network Settings Manually
- Configuring LAN and PC Port Negotiation
- Advanced Network Settings
- Network Address Translation (NAT)
- Configuring NAT Address and Port (optional)
- SIP and TLS Source Ports for NAT Traversal
- STUN and TURN Protocols
- Interactive Connectivity Establishment (ICE) Support
- HTTPS Client/Server Configuration
- HTTPS Server Certificate Validation
- Virtual LAN (optional)
- Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS
- RPORT
- Network Time Servers
- Basic Network Settings
- Global SIP Settings
- Description
- Basic SIP Settings
- SIP Global Parameters
- SIP Per-Line Parameters
- SIP Precedence Example
- Backup Proxy/Registrar Support
- SIP Outbound Support
- Backup Outbound Proxy and Failover Support
- SIP Server (SRV) Lookup
- Contact Header Matching
- Configuring Basic SIP Authentication Settings
- Configuring Basic SIP Network Settings (optional)
- Advanced SIP Settings (optional)
- Real-time Transport Protocol (RTP) Settings
- RTCP Summary Reports
- Autodial Settings
- Configuration Server Protocol
- Chapter 5 Configuring Operational Features
- About this chapter
- Operational Features
- Description
- User Passwords
- Administrator Passwords
- Locking/Unlocking the Phone
- Defining an Emergency Dial Plan
- User Dial Plan Setting
- Time and Date
- Backlight Mode (6735i, 6737i, 6755i, 6757i, and 6757i CT only)
- Display (6739i only)
- Background Image on Idle Screen (6739i only)
- Picture ID Feature
- Audio DHSG Headset (6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i CT)
- Audio Hi-Q on G.722 Calls
- Live Dial Pad*
- Language
- Minimum Ringer Volume
- Locking IP Phone Keys
- Locking/Unlocking the SAVE and DELETE keys (6753i)
- Local Dial Plan
- Suppressing DTMF Playback
- Display DTMF Digits
- Filter Out Incoming DTMF Events
- Call Waiting
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Incoming Call Interrupts Dialing
- Switch Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Hold Reminder Timer & Frequency
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Call
- Message Waiting Indicator Line
- Customizable Message Waiting Indicator (MWI) Request URI
- DND Key Mode
- Call Forward Mode
- Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) and Emergency Location Identification Number (ELIN)
- Incoming/Outgoing Intercom with Auto-Answer and Barge In
- Group Paging RTP Settings
- speeddialKey Mapping
- Send DTMF for Remapping Conference or Redial Key
- Ring Tones and Tone Sets
- Priority Alerting
- Directed Call Pickup (BLF or XML Call Interception)
- Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
- Softkeys (8 and 11-Line LCD phones)
- State-Based Softkeys (8 and 11-Line LCD phones only)
- Configuration Example
- Programmable Keys (9143i, 6730i, 6731i, 6735i, 6753i, 6755i)
- Softkey/Programmable Key/Expansion Module Key Functions
- Configuring Softkeys and Programmable Keys
- Shifting of Softkey Positions for Busy States
- Increased Number of Displayed Characters for Softkey Line Labels
- 6757i Cordless (CT) Feature Keys
- Handset Feature Key Functions
- Customizing the Key Type List in the Aastra Web UI
- speeddial Prefixes
- Enabling/Disabling Ability to Add or Edit a speeddial Key
- Busy Lamp Field (BLF)
- BLF Subscription Period
- BLF/Xfer and speeddial/Xfer Keys
- speeddial/Conference Key
- Automatic Call Distribution (ACD) (for Sylantro Servers)
- ACD Subscription Period
- BLA Subscription Period
- Directed Call Pickup/Group Call Pickup (for Sylantro Servers)
- Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers)
- Use the following procedures to configure DCP/GCP using the configuration files.
- Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers)
- Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers)
- Using Directed Call Pickup/Group Call Pickup
- Do Not Disturb (DND)
- Bridged Line Appearance (BLA)
- BLA Support for Third Party Registration
- P-Preferred Identity Header for BLA Accounts
- BLA Support for Message Waiting Indicator (MWI)
- Shared Call Appearance (SCA) Call Bridging
- Park/Pick Up Configuration
- Last Call Return (lcr) (Sylantro Servers)
- Call Forwarding
- SIP Phone Diversion Display
- Displaying Call Destination for Incoming Calls
- Callers List
- Customizable Callers List and Services Keys
- Missed Calls Indicator
- Directory List
- Directory List Capabilities
- Administrator/User Functions for Directory List
- Enabling/Disabling Directory List
- Use the following procedures to enable/disable the Directory List on the IP phones.
- Server to IP Phone Download
- Server to IP Phone Download Behavior
- Directory List Limitations
- Using the Directory List
- Downloading from the Server to the IP Phone
- Downloading from the IP Phone to the Server
- Local Directory Loose Number Matching
- Configuring Local Directory Loose Number Matching
- Use the following procedures to configure local directory loose number matching on the IP phones.
- Voicemail
- XML Customized Services
- Creating Customized XML Services on the IP Phones
- Configuring the Phone to use XML
- XML Get Timeout
- Configuring for XML on the IP Phone
- Using the XML Customized Service
- Action URIs
- Polling Action URIs
- Action URI Connected
- Action URI Disconnected
- XML SIP Notify Events
- XML Softkey URI
- XML Key Redirection
- Options Key Redirection
- XML Applications and Off-Hook Interaction
- XML URI for Key Press Simulation
- XML Override for a Locked Phone
- Audio Transmit and Receive Gain Adjustments
- Configurable Indication of Terminated Calls
- Centralized Conferencing (for Sylantro and Broadsoft Servers)
- Custom Ad-Hoc Conference
- Previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as Genband. Now the phone no longer waits for server res...
- Configuring the “Custom AD-Hoc Conference” Feature Using the Configuration Files
- “SIP Join” Feature for 3-Way Conference
- Conference Ends and Transfers Remaining Parties
- Transferring Two Existing Calls
- Authentication Support for HTTP/HTTPS Download Methods, used with Broadsoft Client Management System (CMS)
- Customizing the Display Columns on the M675i Expansion Module
- Chapter 6 Configuring Advanced Operational Features
- About this chapter
- Advanced Operational Features
- Description
- TR-069 Support
- MAC Address/Line Number in REGISTER Messages
- SIP Message Sequence for Blind Transfer
- SIP Message Sequence for Semi-Attended Transfer
- Update Caller ID During a Call
- Boot Sequence Recovery Mode
- Auto-discovery Using mDNS
- Single Call Restriction (6757i CT and 9480i CT only)
- Missed Call Summary Subscription
- As-Feature-Event Subscription
- Blacklist Duration
- Whitelist Proxy
- Transport Layer Security (TLS)
- 802.1x Support
- Symmetric UDP Signaling
- Removing UserAgent and Server SIP Headers
- GRUU and sip.instance Support
- Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers)
- Configurable DNS Queries
- Ignore Out of Sequence Errors
- “Early-Only” Parameter in Replaces Header RFC3891
- Switching Between Early Media and Local Ringing
- Enable Microphone During Early Media
- “Call-Info” Header to 200ok Responses for Shared Call Appearance (SCA) Lines
- Reason Header Field in SIP Message
- Configurable “Allow” and “Allow-Event” Optional Headers
- Configurable SIP P-Asserted Identity (PAI)
- Configurable Route Header in SIP Packet
- Configurable Compact SIP Header
- Reject INV or BYE when Unsupported Value in REQUIRE Header
- XML URI for Key Press Simulation
- Domain Name Server (DNS) Pre-caching Support
- Chapter 7 Encrypted Files on the IP Phone
- Chapter 8 Upgrading the Firmware
- Chapter 9 Troubleshooting
- About this chapter
- Troubleshooting
- Troubleshooting Solutions
- Description
- Why does my phone display “Application missing”?
- Why does my phone display the “No Service” message?
- Why does my phone display "Bad Encrypted Config"?
- Why is my phone not receiving the TFTP IP address from the DHCP Server?
- How do I restart the IP phone?
- How do I set the IP phone to factory default?
- How do I erase the phone’s local configuration?
- How to reset a user’s password?
- How do I lock and unlock the phone?
- Appendix A Configuration Parameters
- About this Appendix
- Setting Parameters in Configuration Files
- Operational, Basic, and Advanced Parameters
- Simplified IP Phone UI Options Menu
- Network Settings
- DHCP Option Settings
- Password Settings
- Emergency Dial Plan Settings
- User Dial Plan Setting
- Aastra Web UI Settings
- Configuration Server Settings
- Multiple Configuration Server Settings
- Network Address Translation (NAT) Settings
- Rport Setting
- Local SIP UDP/TCP Port Setting
- Local SIP TLS Port
- SIP STUN Parameters
- SIP TURN Parameters
- SIP Keep Alive Support
- HTTPS Client and Server Settings
- HTTPS Server Certificate Validation Settings
- Virtual Local Area Network (VLAN) Settings
- RTCP Summary Reports
- Type of Service (ToS)/DSCP Settings
- Time and Date Settings
- Time Server Settings
- Custom Time Zone and DST Settings
- Backlight Mode Settings (6735i, 6737i, 6755i, 6757i, 6757i CT)
- Brightness Level Settings (6739i)
- Background Image on Idle Screen (6739i)
- Picture ID Feature (6739i)
- DHSG Settings (6735i, 6737i, 6753i, 6755i, 6757i, 6757i CT)
- Live Dialpad Settings
- SIP Local Dial Plan Settings
- SIP Outbound Support
- Contact Header Matching
- SIP Basic, Global Settings
- Backup Outbound Proxy (Global Settings)
- SIP Basic, Per-Line Settings
- Backup Outbound Proxy (Per-line Settings)
- BLA Support for MWI
- Shared Call Appearance (SCA) Call Bridging
- Centralized Conferencing Settings
- Custom Ad-Hoc Conference
- SIP Join Feature for 3-Way Conference
- HTTP/HTTPS Authentication Support for Broadsoft CMS
- Advanced SIP Settings
- Missed Call Summary Subscription Settings
- As-Feature-Event Subscription Settings
- Transport Layer Security (TLS) Settings
- 802.1x Support Settings
- RTP, Codec, DTMF Global Settings
- Autodial Settings
- Voicemail Settings
- Directory Settings
- Callers List Settings
- Customize Callers List and Services Key
- Call Forward Settings
- Call Forward Key Mode Settings
- LLDP-MED and ELIN Settings
- Missed Calls Indicator Settings
- XML Settings
- Action URI Settings
- XML SIP Notify Settings
- Polling Action URI Settings
- Ring Tone and Tone Set Global Settings
- Ring Tone Per-Line Settings
- Incoming Call Interrupts Dialing Setting
- Status Code on Ignoring Incoming Calls
- Switch Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder
- Call Hold Reminder Timer
- Call Hold Reminder Frequency
- Preferred Line and Preferred Line Timeout
- Goodbye Key Cancels Incoming Call
- Stuttered Dial Tone Setting
- Message Waiting Indicator Settings
- Message Waiting Indicator Request URI Setting
- DND Key Mode Settings
- Priority Alert Settings
- Bellcore Cadence Settings
- SIP Diversion Display
- Language Settings
- Language Pack Settings
- Suppress DTMF Playback Setting
- Display DTMF Digits Setting
- Filter Out Incoming DTMF Events
- Intercom, Auto-Answer, and Barge In Settings
- Enable Microphone During Early Media
- Group Paging RTP Settings
- Audio Transmit and Receive Gain Adjustment Settings
- Disable User Login to Aastra Web UI
- Minimum Ringer Volume
- Terminated Calls Indicator
- Directed Call Pickup (BLF or XML Call Interception) Settings
- ACD Auto-Available Timer Settings
- Mapping Key Settings
- Send DTMF for Remapping Conference or Redial Key
- Park and Pickup Settings
- Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
- Softkey Settings for 8 and 11-Line LCD phones
- Programmable Key Settings for 9143i, 6730i, 6731i, 6735i, 6753i, and 6755i
- Top Softkey Settings for 6757i and 6757i CT
- Shifting of Softkey Positions for Busy States
- Increase of Displayed Characters for Softkey Line Labels (6755i, 6757i, & 6757i CT)
- Handset Feature Key Settings (9480i CT and 6757i CT)
- Expansion Module Key Settings for M670i (6735i, 6737i, 6753i, 6755i, 6757i, 6757i CT) and M675i (for 6735i, 6737i, 6755i, 6757i, 6757i CT)
- Customizing the Key Type List
- Locking Softkeys and Programmable Keys
- Locking the SAVE and DLETE Keys (6753i)
- Enabling/Disabling Ability to Add/Edit Speeddial Keys
- BLF List URI Settings
- Customizing M675i Expansion Module Column Display
- Advanced Operational Parameters
- Blind Transfer Setting
- Semi-Attended Transfer Settings
- Update Caller ID Setting.
- Boot Sequence Recovery Mode Settings.
- Single Call Restriction Setting
- Blacklist Duration Setting
- Whitelist Proxy Setting
- XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail)
- Options Key Redirection Setting
- Off-Hook and XML Application Interaction Setting
- XML Override for a Locked Phone Setting
- Symmetric UDP Signaling Setting
- User-Agent Setting
- GRUU and sip.instance Support
- DNS Query Setting
- Ignore Out of Order SIP Requests
- Optional “Allow” and “Allow-Event” Headers
- P-Asserted Identity (PAI)
- Route Header in SIP Packet
- Compact SIP Header
- Rejection of INV or BYE
- Configuration Encryption Setting
- DNS Host File
- DNS Server Query
- Troubleshooting Parameters
- Appendix B Configuring the IP Phone at the Asterisk IP PBX
- Appendix C Sample Configuration Files
- Appendix D Sample BLF Softkey Settings
- Appendix E Sample Multiple Proxy Server Configuration
- Limited Warranty
- Index
- Third Party Copyright Compliance
- Disclaimer