Microsoft Surface Hub 2 SmCamera - Manual (Page 178)

Issue Notes
How do I determine the serial number of the
Surface Hub 2S when running Windows 10/11 Pro
or Enterprise? You can determine the serial number of your
Surface Hub 2S running Windows 10/11 Pro
or Enterprise just as in the Windows 10 Team
OS:
You can find the serial number on the outside
of the packaging, on the display by the power
cord, or by using the
Surface app .
Alternatively, you can find the serial number
via Command Prompt:
1. Type CMD in the search bar and press
Enter to open a Command Prompt window.
2. Type the following command:
-
console wmic bios get serialnumber
3. The serial number will then be displayed
within the Command Prompt window.
Unable to unenroll Surface Hub 2S from SEMM in
order to roll back to Windows 10 Team If the SEMM certificate becomes lost or
corrupt, SEMM cannot be removed or reset
on Surface devices. With this in mind, please
ensure you have the appropriate backups of
the certificate and its password.
In the Windows 10 Team OS, I used the Surface
App to view additional device and accessory
information, troubleshoot, and access support.
Since the migration to Windows 10/11 Pro or
Enterprise, this app is no longer installed.
The Surface App is not installed on Windows
10/11 Pro or Enterprise by default, but you
can install it manually by following the steps
here .
Does migrating my Surface Hub 2S device to
Windows 10/11 Pro or Enterprise impact the
standard or extended warranty for the device? No, migrating to Windows 10/11 Pro or
Enterprise does not change the warranty
status of your Surface Hub 2S.
The following table summarizes changes to this article.
Version Date Description
v. 1.6 January
16, 2023 Added new section for troubleshooting and common problems
v. 1.5 December
1, 2021 Updated to show support for Windows 11
Version history