Troubleshooting and common problems – Microsoft Surface Hub 2 SmCamera User Manual

Page 559

Advertising
background image

7. When the drive is recognized, select

Start

to begin the reimaging process. On the

warning that all data on the drive will be erased, select

OK

.

Prior to applying the system image to the drive, the SSD is repartitioned and
formatted. Copying the system binaries will take approximately 30 minutes, but
can take longer depending on the speed of your USB bus, the cable being used, or
antivirus software installed on your system.

Issue

Notes

The tool fails
to image the
SSD

Make sure you're using a factory-supplied SSD and one of the tested cables.

The
reimaging
process
appears
halted/frozen

It's safe to close and restart the Surface Hub Recovery Tool with no ill effect to the
SSD.

Troubleshooting and common problems

Advertising