Contact support learn more, Connect app exits unexpectedly – Microsoft Surface Hub 2 SmCamera User Manual

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Method 2: Change Project setting to Extend

Press

Windows key+P

and then select

Extend

.

At times, a wired Connect session that is started from the Welcome screen by
connecting a DisplayPort input will exit back to the Welcome screen after using the side
keypad or the source button to cycle through all source inputs.

Cause:

This is an issue in the Connect app and its default full-screen state. By

changing the size of the app or by selecting a DisplayPort input thumbnail in the
Connect app, you can prevent input cycling from affecting the app.

Resolution:

Launch the Connect app from the Welcome screen and connect a

DisplayPort input to resolve this issue. If the input is already connected, manually
select the thumbnail.

If you have questions or need help, you can

create a support request

.

Connect devices to Surface Hub 2S
Connect other devices and display with Surface Hub v1

Connect app exits unexpectedly

Contact Support

Learn more

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