Microsoft Surface Hub 2 SmCamera - Manual (Page 565)

This error is usually caused by network issues that occur during the recovery download.
When this issue occurs, don't turn off the Hub because you won't be able to restart it. If
you receive this error message, return to the "Recover from the cloud" step, and then
restart the recovery process.
1. Select Cancel .
2. Select Troubleshoot .
"Something went Wrong" error message