First run – Microsoft Surface Hub 2 SmCamera User Manual

Page 348

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Calendar is not showing
on the Welcome screen, or
message "Appointments
of date (no account
provisioned)" is being
displayed.

No device
account is set up
on this Surface
Hub.

Provision a device account through Settings.

Calendar is not showing
on the Welcome screen or
message "Appointments
of date (overprovisioned)"
is being displayed.

The device
account is
provisioned on
too many
devices.

Remove the device account from other devices
that it's provisioned to. This can be done using
the Exchange admin portal.

Calendar is not showing
on the Welcome screen or
message "Appointments
of date (invalid
credentials)" is being
displayed.

The device
account's
password has
expired and is
no longer valid.

Update the account's password in Settings. Also
see

Password management

.

Calendar is not showing
on the Welcome screen or
message "Appointments
of date (account policy)" is
being displayed.

The device
account is using
an invalid
ActiveSync
policy.

Make sure the device account has an ActiveSync
policy where

PasswordEnabled == False

.

Calendar is not showing
on the Welcome screen or
message "Appointments
may be out of date" is
being displayed.

Exchange is not
enabled.

Enable the device account for Exchange services
through Settings. You need to make sure you
have the right set of ActiveSync policies and
have also installed any necessary certificates for
Exchange services to work.

Can't log in to Skype for
Business.

The device
account does
not have a
Session Initiation
Protocol (SIP)
address
property.

The account does not have a SIP address
property and its User Principal Name (UPN) does
not match the actual SIP address. The account
must have its SIP address set, or the SIP address
should be added using the Settings app.

Can't log in to Skype for
Business.

The device
account requires
a certificate to
authenticate into
Skype for
Business.

Install the appropriate certificate using
provisioning packages.

 

First run

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