Access controls, Troubleshoot – Microsoft Surface Hub 2 SmCamera User Manual

Page 365

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The Surface Hub is included in the following

conditions

.

Device platforms - Windows
Client apps - Mobile apps and desktop

The Surface Hub device account isn't compatible with Conditional Access policies
requiring the below types of Grant and Session Access controls. The device accounts for
all Surface Hubs must be

excluded

from such policies.

Require multifactor authentication
Require authentication strength (Preview)
Require device to be marked as compliant
Require Hybrid Azure AD joined device
Require approved client app
Require app protection policy
Require password change

Use app-enforced restrictions
Use Conditional Access App Control

Additional details on Assignments and Access controls can be found in the

building a

Conditional Access policy

article.

If your Surface Hub is experiencing sign-in issues with the device account, first review
the

Azure sign-in logs

to determine if any failures or interrupts are seen. The details of

the failed sign-in will typically show if a Conditional Access policy is blocking sign-in.

The

"What If"

tool can be used to determine which Conditional Access policies apply to

the device account. When using the tool, select the Surface Hub device account as the
user and leave the default "Any cloud app." More information can be found at

Troubleshooting Conditional Access using the What If tool

.

Conditions

Access controls

Grant

Session

Troubleshoot

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