Microsoft Surface Hub 2 SmCamera - Manual (Page 358)

Troubleshoot Azure AD Join on Surface
Hub
Article • 03/01/2023
If you can't join Surface Hub to Azure AD during the first run Out of Box Experience
(OOBE), follow the troubleshooting guidance on this page.
A common reason a user cannot join a device to Azure AD is related to Azure AD
permissions. To confirm which users can join devices to Azure AD:
Go to the Azure AD portal and select Devices > Device settings . Ensure "Users
may join devices to Azure AD" is set to All or Selected . For Selected users, confirm
the account used to join Azure AD is included in the assigned group.
Errors can also occur if the user exceeds the maximum number of devices allowed to
join to Azure AD. If a user reaches this limit, they can't add more devices until one or
more existing devices are removed. The default value is 50 devices and can be increased
to 100 within
Azure AD .
Azure AD permissions
Maximum number of devices