Microsoft Surface Hub 2 SmCamera User Manual
Page 355
![background image](/files/873833/content/doc355.png)
Hex Code
Mapping
User-
Friendly
Message
Action admin
should take
0x85010017
E_HTTP_SERVICE_UNAVAIL
Can't
connect to
the server
right now.
Wait a while
or check the
account's
settings.
Verify the server
name to make
sure it is correct.
Wait until the
server comes
back online. If the
issue persists, re-
provision the
account.
0x86000C0D E_NEXUS_STATUS_MAILBOX_SERVEROFFLINE
Can't
connect to
the server
right now.
Wait a while
or check the
account's
settings.
Verify the server
name to make
sure it is correct.
Wait until the
server comes
back online. If the
issue persists, re-
provision the
account.
0x85030027
E_ACTIVESYNC_GETCERT
The
Exchange
server
requires a
certificate.
Import the
appropriate EAS
certificate on the
Surface Hub.
0x86000C2B E_NEXUS_STATUS_INVALID_POLICYKEY
The account
is
configured
with policies
not
compatible
with Surface
Hub.
Disable the
PasswordEnabled
policy for this
account.
We have a bug
were we may
surface policy
errors if the
account doesn't
receive any server
notifications
within the policy
refresh interval.