Troubleshoot conditional access, Follow the guidance on, Conditional access for surface hub – Microsoft Surface Hub 2 SmCamera User Manual

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Conditional Access for Surface Hub

Article • 04/24/2023

Conditional Access

is an Azure Active Directory (Azure AD) feature that allows

organizations to configure policies to grant or block access to corporate resources.
These policies are if-then statements, of

Assignments

and

Access controls

. If

incompatible Conditional Access policies are enforced on the Surface Hub device
account, you may experience one or more of the following issues:

Unable to add the device account to the Surface Hub
Welcome Screen calendar fails to sync with Exchange
Teams Rooms client not signing in

Follow the guidance on this page to better understand how the Surface Hub device
account interacts with Conditional Access and how to troubleshoot issues.

The Surface Hub

device account

is used to receive meeting invitations and join Teams

meetings. When creating Conditional Access policies, consider the below Surface Hub
distinctions for Assignments and Access controls to prevent the device account from
being blocked.

The Surface Hub device account uses the following

cloud apps

when signing in. Ensure

your Conditional Access policies are configured to allow sign-in to these resources.

Office 365
Office 365 Exchange Online
Office 365 SharePoint Online (this includes OneDrive for Business)
Graph Explorer
Microsoft Teams

What is Conditional Access?

Device account and Conditional Access policies

Assignments

Cloud apps

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