Microsoft Surface Hub 2 SmCamera - Manual (Page 344)

Known issues: Windows 10 Team
Article • 06/13/2023
This article lists known issues for Surface Hubs running the current operating system,
Windows 10 Team Edition version 22H2.
To ensure Surface Hub receives the latest updates, sign in with an Admin account and
select
All apps > Settings > Update and Security > Windows Update , and then install
all updates.
Issue Description Remedy
Adding a device account
with an Exchange Online
mailbox may fail during
the
first-run experience .
Exchange Online began disabling
basic authentication
for all
protocols as of October 1st, 2022.
Windows 10 Team edition does
fully support modern
authentication, but only as of
KB5010415 (or a subsequent
Windows CU).
One of the following options
can be used to address this
scenario:
- Download the latest
Hub 2S
recovery image and follow
the USB recovery steps to
update your Surface Hub and
go through the first-run
experience again.
- Skip setting up a device
account in the first-run
process, install all Windows
Updates afterwards, and then
add the account from
Settings
> Surface Hub > Accounts .
Authentication of hybrid
device accounts with on-
premises mailboxes fails. Surface Hub devices default to
using Modern Authentication for
accounts that exist in Azure AD,
even if they have mailboxes in on-
premises Exchange environments
that don't have
Hybrid Modern
Authentication enabled. In this
scenario, the account
authentication fails. As a result, it
may not be possible to add a new
device account or sync an existing
one.
After KB4598291 (or a
subsequent Windows CU) is
installed, the
SurfaceHub CSP
has a new
ExchangeModernAuthEnabled
parameter available to toggle
the use of Modern
Authentication. This can be set
to false via MDM policy or
provisioning package to
prevent the Hub from using
Modern Authentication.