Network requirements and troubleshooting, Proxy server – Microsoft Surface Hub 2 SmCamera User Manual

Page 380

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Compare the OS build number the Surface Hub is running with the

Surface Hub update

history

page to see which updates are missing. The current Surface Hub OS version is

Windows 10 Team 2022 Update

(22H2 / 19045). More details on how to do this are

covered in the

verify a Surface Hub is fully updated

video.

If your organization uses a proxy or firewall, ensure the necessary

connection endpoints

for Windows 10 Enterprise

and

Windows Updates endpoints

are accessible by the

Surface Hub.

If you have a proxy server configured and Windows updates either don't download or
remain stuck at 1% progress, it can be caused by the following:

SSL inspection
Cache updates from Windows Update
Block support for partial file download (HTTP range headers)

Windows update uses dynamically created temporary file names that differ for each
computer that downloads updates. This eliminates any benefit that might be gained
from caching. Windows update also uses the Background Intelligent Transfer Service
(BITS) as a client, which can request partial files, an operation the proxy may not
support.

To resolve this issue, ensure the proxy doesn't perform any of the above operations on
Windows Update traffic. More requirements and information can be found in

Windows

Update issues troubleshooting

.

If you're using a Bluecoat proxy, you can find more details at

Microsoft Windows

updates fail to install

.

Third-party information disclaimer

Network requirements and troubleshooting

Proxy server

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