Microsoft Surface Hub 2 SmCamera - Manual (Page 465)

Figure 1. Reset and recovery for Surface Hub 2S
New in Surface Hub 2S, you can now reinstall the device by using a recovery image.
Using Surface Hub 2S, you can reinstall the device using a recovery image. By doing this,
you can reinstall the device to the factory settings if you lost the BitLocker key or if you
no longer have admin credentials to the Settings app.
1. From a separate PC, download the .zip file recovery image from the Surface
Recovery website and then return to these instructions.
2. In the search box on the taskbar, enter recovery drive , and select Create a
recovery drive or Recovery Drive from the results. You may need to enter an
admin password or confirm your choice.
3. In the User Account Control box, select Yes .
Recover Surface Hub 2S by using a USB
recovery drive
Recovery from a USB drive
 Tip
Use a USB 3.0 drive with 16 GB or 32 GB of storage, formatted as FAT32.