Microsoft Surface Hub 2 SmCamera - Manual (Page 473)

Troubleshoot APC Charge Mobile
Battery on Surface Hub 2S
Article • 01/30/2023
The APC Charge Mobile Battery lets you move your Surface Hub 2S for unplugged and
uninterrupted teamwork capabilities. If Surface Hub 2S won't power on when connected
to the APC Charge Mobile Battery, try the troubleshooting steps on this page.
A. Verify that all connections between the Surface Hub 2S and the APC Charge Mobile
Battery are
securely and adequately seated.
Connections include the following items, as shown in Figure 1.
1. USB cable for onscreen battery display
2. DC cable for on-battery operation
3. AC passthrough cable for normal operation
4. AC power cord (supplied with Surface Hub 2S)
Figure 1. Input/output connections
The following figure shows the correct configuration: